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Shipping Policy

Delivery time

For confirmed in-stock items, please allow 1–2 business days for order processing, followed by an additional 2–5 business days for ground shipping. The total estimated time from order placement to delivery is 3–7 business days. There is no order cutoff; orders placed after hours, on weekends and on holidays are processed on the next business day.

Where we ship and what it costs

We ship nationwide. Shipping is charged at the live UPS and FedEx rates shown at checkout, to the 48 contiguous states and Washington, D.C. Orders that reach Contractor Direct pricing ship free by ground. Faster UPS and FedEx services are offered on every order at the rates shown at checkout.

Freight (LTL) items

Cabinets, drums, cylinder carts, tripod systems, threading machines and other items over 70 pounds ship by LTL freight at $214.50 per item to a commercial address with a dock or forklift, within the 48 contiguous states. Freight items are not eligible for free shipping on Contractor Direct orders. Residential delivery, liftgate service and delivery appointments are available at additional cost. We confirm freight details with you before the order ships. Freight to Alaska and Hawaii, and residential, liftgate or job-site freight anywhere, can be quoted in advance: call (925) 215-7337 or email cs@bayshoresafety.com.

Hazardous materials

Aerosols, paints, solvents, adhesives, batteries and other regulated items ship by ground only and cannot ship to Alaska, Hawaii, P.O. boxes or APO/FPO addresses.

Alaska, Hawaii and APO/FPO

Parcel items ship by UPS at our by-weight rates: $34.95 up to 5 lb, $69.95 up to 20 lb, $139.95 over 20 lb. For confirmed in-stock items, please allow 1–2 business days for order processing, followed by an additional 7–12 business days for delivery. The total estimated time from order placement to delivery is 8–14 business days. Freight (LTL) items are not charged at checkout for Alaska or Hawaii; call us or email cs@bayshoresafety.com and we will email a delivered freight price for your address, usually within one business day. Hazmat items cannot ship to these destinations. We do not ship outside the United States.

How charges are calculated

Shipping charges are calculated at checkout from the actual weight and dimensions of the items in your order. Charges shown in your cart are estimates until the order is confirmed; if the actual cost differs materially (for example, an incorrect delivery address or a residential address on a freight order), we will contact you before shipping.

Damage and claims

Title and risk of loss pass to you on delivery to the carrier; please inspect every shipment on arrival and note any damage on the delivery receipt so we can file a claim on your behalf.

Questions

Email cs@bayshoresafety.com or call (925) 215-7337, Monday through Friday, 7:30am to 4:00pm Pacific.

How to buyCard, purchase order or invoice terms; quotes on request; agencies and institutions welcome.
Live Service & SupportReal people who know the products, Monday to Friday 7:30am to 4pm Pacific. 925-215-7337
We DeliverWe ship nationwide. Parcel and LTL freight to job sites and businesses across the U.S.